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Q. What are your hours?
A. We are available
from Monday to Friday (excluding statutory holidays) between 10 a.m. and 6
p.m., Eastern Time.
Due to the electronic nature of the
services we provide, we work with clients from all Canadian time zones. We
can generally accommodate hours that fit your specific circumstance.
Q. My needs are RUSH. Can you help?
A. We are always
pleased to consider your RUSH needs and can usually meet your requirements.
Additional charges apply for such requests.
Q. Do we always communicate by email,
fax, and phone?
A. Many of our
clients are located 1000s of kilometres from our office. Thanks to the
electronic options available, it is exceedingly effective to communicate by
email and telephone.
Q. When and how is payment made?
A. The full amount
of your package is paid in advance through an INTERAC
Transfer or, if you prefer, a bank account deposit. You will get an
e-receipt for your payment.
Q. Why don't you accept credit card or
debit payments?
A. Experience
has shown us that faxed or emailed credit and debit information frequently
contains typos or is illegible. This creates frustrating delays for you. As
well, in these days of increasing credit card fraud, you will find that
interac transfers and direct deposits are more secure.
Email Added Value Resumes and Career
Enhancement Strategies today!
addvalue@rogers.com
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